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Integrated Management Systems Policy

As En Customs Broker Inc., we provide services regarding Customs Consultancy and Foreign Trade to Industrialists, Producers, Manufacturers, Importers and Exporters. Our policy within the scope of our Quality Management System that we implement;
  • Constantly improving the services we offer to our customers, providing fast, reliable and accurate information, keeping customer satisfaction at the highest level by making the technological and corporate infrastructure effective,
  • Evaluating received customer suggestions and complaints sensitively and producing solutions,
  • Implementing the Integrated Management System goals and requirements with the participation of all our employees and to continuously improve its effectiveness,
  • Managing all our activities on the basis of process management and risk and opportunity approach,
  • Carrying out all our activities in compliance with the relevant laws, regulations, legislation and other requirements,
  • Ensuring the continuity of our company approach that values people, the environment and our employees,
  • Complying with the legal conditions, standards and compliance obligations to which we are subject, and the applicable Environmental and OHS legislation,
  • As a company, not to harm the ecological balance with all our activities,
  • Ensuring that waste is minimized at its source, reused and recycled whenever possible, and that unusable waste is disposed of with appropriate methods,
  • Ensuring efficient use of energy, raw materials and natural resources,
  • Preventing any negative effects on the health of our employees and the people who will be affected by our activities, and providing all necessary protection to control accidents, damage and dangers that may occur to our own and other persons’ property at the initial stage,
  • In this regard, improving the environmental and occupational health and safety awareness of our employees,
  • Monitoring occupational health and safety-related hazards with the same sensitivity and to make the necessary efforts to minimize them,
  • Complying with the defined, putting into effect and implemented Information Security Management System and allocating the resources necessary for the efficient operation of the system, to continuously improving it and to ensure that this is understood by all employees,
  • Complying with the Business Continuity Management System that has been defined, put into effect and being implemented, and allocating the resources necessary for the efficient operation of the system, to continuously improve it and to ensure that this is understood by all employees,
  • Complying with the Anti-Corruption Management System that has been defined, put into effect and being implemented, and allocating the resources necessary for the efficient operation of the system, to continuously improve it and to ensure that this is understood by all employees,

Information Security Policy

En Gumruk has minimized the effects and risks that may pose a threat to its information assets and has protected all access throughout the system in order to maintain confidentiality and integrity with the ISO 27001 Information Security Management System

En Customs Consultancy undertakes to take the following actions in order to ensure the information security requirements arising from the national, international or sectoral regulations to which it is subject, to fulfill the requirements of the relevant legislation and standards, to meet its obligations arising from agreements, and corporate responsibilities towards internal and external stakeholders.

  • Providing secure access to its own and its stakeholders’ information assets,
  • Protecting the integrity, confidentiality and accessibility and continuity of information within the limits of authorization,
  • Evaluating and managing risks that may occur on its own and its stakeholders’ information assets,
  • Providing our services as quickly and uninterruptedly as possible in order to comply with all legal regulations and agreements regarding information security,
  • Allocating resources, establishing, operating and continuously improving our information security management system to meet the requirements of the TS ISO/IEC 27001 ISMS standard,
  • Protecting the reliability and brand image of the institution,
  • Appling the necessary sanctions in case of information security violation,
  • Reducing the impact of information security threats on business/service continuity and ensure the continuity and sustainability of the business,
  • Maintaining and improving the level of information security with the established control infrastructure,
  • To be audited by internal audits and independent 3rd Party institutions to determine the compliance of the information security activities carried out with the laws and standards,
  • Providing training that will improve competencies in order to increase information security awareness,